📜 Refund & Return Policy for shopfyf.me

Introduction

At shopfyf.me, we strive for customer satisfaction. If you’re not completely happy with your purchase, we’re here to help. This Refund & Return Policy outlines the terms and conditions for returns, exchanges, and refunds for products purchased from our store.

1. Return Period

  • You can return most items within 7 days of receiving your order. If 7 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.

2. Eligibility for Returns

To be eligible for a return, the following conditions must be met:

  • The product must be unused and in the same condition that you received it.
  • It must be in the original packaging.
  • Proof of purchase (order confirmation or receipt) is required.

Certain products, such as personalized or clearance items, may not be eligible for return. Please check the product description on our website for any exclusions.

3. Non-Returnable Items

The following items are non-returnable:

  • Gift cards
  • Downloadable software products
  • Perishable items like food or cosmetics
  • Personalized/customized products

4. Return Process

To return a product:

  • Contact us at [your email address] with your order number and reason for return.
  • We will provide you with return instructions and a return shipping label if applicable.
  • Once we receive your return, we will inspect the item(s) and notify you of the approval or rejection of your refund.

5. Refunds

  • Approved Returns: If your return is approved, we will process your refund to the original payment method within 7-10 business days.
  • Shipping Costs: Shipping costs are non-refundable. You will be responsible for paying the return shipping costs unless the return is due to an error on our part (e.g., damaged or incorrect product).
  • Partial Refunds: In some cases, a partial refund may be issued for opened or damaged products.

6. Exchanges

If you need to exchange an item, please follow the return process, and we will issue a refund for the returned item. You can then place a new order for the desired product.

7. Defective or Damaged Items

If you receive a damaged or defective product, please contact us within 48 hours of delivery, and we will provide a full refund or exchange.

8. Late or Missing Refunds

If you have not received your refund after 10 business days:

  • Check with your bank or credit card company. It may take some time before your refund is officially posted.
  • If you’ve done this and still have not received your refund, please contact us at [your email address].

Contact Us

If you have any questions regarding our Privacy Policy or Refund & Return Policy, feel free to contact us at:

  • Email: Shopyfyworkplace@gmail.com
  • Phone: +923122310446